How to get support and report bugs


#1

In the Feedback category we welcome feature requests and discussions about how to make the app better.

If you have a support question or want to report a bug, please do the following:

  • Open the app
  • Goto the ‘How To’ tab
  • Tap ‘Contact Support’
  • Describe your problem in the email

This makes it easier for us to give you quick and direct support. If you report a bug, we also get a log file that helps us resolve the issue.

For clarity, a typical support issue could be “I have problems unlocking my subscription” and a typical bug could be “the app crashes every time I do this”.

Thanks!


pinned #2

What the heck devs
#3

Thank you for the info. This might help a lot.