Sometimes when I close a project and then come back to it later, the ducker setting I had previously set on some sounds is removed.
Always good to email firstname.lastname@example.org for this kind of stuff. Also, if you do it from within the app it attaches an application log to the email, which might help expedite things
Can verify that this happens to me as well occasionally
I’ve experienced this like once or twice that I can recall.
still happening : /
Have you emailed them? Maybe that’s the issue! Email them from within the app, so they can receive the log, and figure out what’s causing it, and fix it ASAP!